NCIS
24/7 Intake and Answering Services for Legal and Medical Professionals

Never Miss a Case

Every call answered. Every lead captured. Every request gets an immediate, human response.

Stop putting potential clients on hold.

Start Signing More CasesLearn How We Work

Built by Attorneys. Trusted by Firms.

National Call Intake Specialists (NCIS) was founded by Personal Injury Attorneys. Your callers speak with intake specialists who understand legal cases, not just scripts.

Live in 24 Hours. Zero Downtime.

Same-day onboarding gets you capturing leads by tomorrow. No lengthy setup, no missed calls while you wait.

Every Call Covered. Multiple Languages Spoken.

English, Spanish, Portuguese, and Creole support means no caller slips through. You stop losing cases to language barriers, starting tonight.

NCIS leadership team professional portrait
55%More Signed Cases
Your Trusted Call Intake Partner

We've helped law firms capture 55% more signed cases.

Missed calls don't just frustrate clients. They cost you real revenue.

National Call Intake Specialists (NCIS) was built by attorneys who understand intake failures firsthand. Our 24/7 multilingual specialists have handled thousands of legal inquiries, converting after-hours calls into signed clients while your competitors' phones go to voicemail. We don't just handle inbound calls. We actively follow up with leads.

Why firms trust us:

  • Live intake specialists answer within seconds, 365 days a year
  • Fluent in English, Spanish, Portuguese, and Creole
  • Same-day onboarding, live within 24 hours
  • All calls recorded and transcribed for quality assurance
  • Direct integration with Clio, Neos, Filevine, and leading case management systems
  • Per-minute call rates and flat-fee signups, no failed signup cost for referral partners
  • Available in all 50 states with leads qualified by local rules and requirements
  • Support available to lead generators and marketing partners
  • Adaptable to your firm's needs, communicating via text, email, phone, WhatsApp, or your chosen messaging app

We integrate directly with your software

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How It Works

Three Steps to More Signed Cases

STEP 01

Sign Up in Minutes

Same-day onboarding gets you live fast.

STEP 02

We Answer Every Call

24/7 intake in English, Spanish, Portuguese, and Creole.

STEP 03

Watch Your Cases Grow

Qualified leads go straight into your case management system.

The Value

More signed cases. Fewer missed calls. Zero language barriers.

We believe every potential client who calls a law firm deserves an immediate, human response. Missed calls are not just lost revenue. They are people in crisis left without help.

Your firm runs 24/7, fully staffed, capturing every lead, in every language. Clients get answers instantly. Your team gets qualified cases, not voicemails.

Start Signing More Cases

Every missed call is a signed case walking out the door.

Potential clients don't wait. They call the next firm on the list.

Without a 24/7 intake system, your marketing spend generates leads your competitors close.

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Service Agreements

Flexible Options to Fit Your Needs

We offer a range of service agreement options to fit your needs. Our agreements include:

Option 1

Signup Only

Flat fee for case sign-ups. You pay a single flat fee per signed case.

Option 2

Signup + Answering Services

Charged per minute for answering services. Combines live call handling with case sign-up support for full coverage for your firm.

NCIS
Typical Competitor

Flat fee per signed case

Per-minute answering service option

Per-minute billing on sign-up calls

Charge for failed sign-ups

Price-match guarantee

Yes, with proof of invoice

Price-match guarantee: If you can show us an invoice proving you pay less per minute with another provider, we will match it. This applies when you are also using our sign-up and intake service.

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Common Questions

Frequently Asked Questions